In most capital goods markets suppliers are often in international or even in global competition. While China has been considered a major growth market other Asian suppliers in the meantime also increasingly enter into the European markets.
HKM supports you in developing and implementing
customer retention strategy
market conquest strategy
Asian vendors adapt incredibly fast to customer needs in Western markets
We bring the in-depth knowledge of our European home markets and we cooperate with competent Asian partners who know their home markets very well.
You receive valuable impulses
Future trends and systematic innovation processes with the HKM FutureXplorer
Product development: Test and impulses for the conception of new products in the field of decentralized energy supply, digitization, energy efficiency, e-mobility, ...
Impulses for Customer Experience Management
Satisfaction and loyalty surveys
Targeted identification and optimization of ‚Moments of Truth‘
